Front door to the pass. One system.

Stay out of the weeds.

Your website, the booking page, the waitlist, pickup orders, the floor, the kitchen and the buyout upstairs — on one login and one record, for less than most rooms pay for any single piece of it today.

No card to start. No demo call. Pricing is on this page.

The pass · SaturdayNot a screenshot — press the button
Table 14
Secondi
2m
Grill· 4 cov· 9m predictedFired
2 Branzino — no citrus
1 Ribeye — mid-rare
1 Cacio e Pepe
17/24
Tables seated
62
Covers
9
On the rail
8:15
Next · Chen 4
What your guests see

Your name on everything. Ours on nothing that matters.

The front of the house, from the outside: all of it built from the same account your team runs service on.

  • A venue website's menu on a phone, with Cacio e Pepe marked Sold out tonight
    Your website · live menu
  • The booking page on a phone: party size, day, and times with the full ones crossed out
    Booking page
  • The pickup ordering page on a phone: earliest pickup time and the menu with Add buttons
    Pickup ordering
  • A printable sign with a QR code: Join the waitlist, scan with your phone's camera
    Waitlist sign
  • A booking confirmation email from The Copper Room with the date, time and a Change or cancel button
    Confirmation email

A website that knows what's on tonight

Built from your account: menu, hours, rooms, and buttons to book, join the waitlist, order pickup and plan an event. 86 a dish on the floor and the site says "Sold out tonight." Add photos, an About section, and your own domain.

Pickup that doesn't bury the line

Guests order and pay on your site. Pickup times are paced around your dining room, and the order lands on the pass as "To go" and fires at pickup time minus prep, not the moment it's paid. One tap pauses it when you're slammed.

A booking page that doesn't waste their time

Full times are crossed out before they pick. Your logo, your phone, add to calendar, and a link to change or cancel.

The waitlist from their phone

Print the QR sign for the door. Guests join, watch their place in line, and get called up when the table's ready.

Emails from you, not us

Confirmations, reminders and changes come from your venue's name with your logo, and replies go to you.

No-show protection, your rules

Ask for a card on online bookings and set the fee and the window. Nothing's charged unless you press the button.

Every one of these is in the demo. See it from the guest side →

The handoff

One record. Five sets of hands. Nothing retyped.

Follow a single Tuesday-night table across the building. Every column below is the same record, seen by whoever's holding it at that moment.

01
The guest
Books on your site

Off your own website or your Google listing, against real table capacity. Full times are already crossed out before they pick.

No per-cover fee
02
The host
Taps the table

The booking is already on the host stand. Seating it is tapping the table where it actually sits on your floor plan.

Same record, no re-entry
03
The server
Takes it all at once

Whole table, every course, one pass. Drinks and starters go now; the mains are held until the server fires them.

Course timing, not one-at-a-time
04
The line
Sees only its station

Grill gets grill. Pantry gets pantry. Each screen shows what it owes and how long it has, learned from that station's own history.

Pacing that learns
05
The office
Is already reconciled

Online event payments land in QuickBooks as they're paid, and last night's dining sales post the next morning as one receipt. The buyout's payment schedule chases itself.

Nothing re-keyed at month end
Why switch

Three things the stack you have can't do.

01

Your regulars are yours

Guests reserve straight off your own site. There's no booking network taking a cut of a guest who was already walking in, and no per-cover fee on the table you filled yourself.

Reservations are a feature here, not a marketplace you rent access to.

02

The pacing actually learns

Kitchen predictions aren't a static number somebody typed into settings. Each station's estimate is corrected by its own completed-ticket history, blended toward the generic model until there's enough real data to trust.

Grill running 1.3× slow tonight changes what the pass predicts tonight — not next quarter.

03

The big nights aren't separate software

The BEO, the client's page, their signature and the payment schedule live in the same account as tonight's dinner. The client signs for 120; if it goes to 140, they're asked to sign again. Reminders go out before each payment is due, and your Dashboard shows what's overdue this morning.

One wedding course and a two-top's pasta, on one rail, told apart at a glance.

Built for a real Saturday

The stuff you only find out about mid-push.

Kitchen
  • A course cooked at two stations goes out together: "Hold · waiting on Pasta."
  • Hold a table from the floor or the pass when they step outside.
  • USB bump bars work as keyboards on the pass and station screens.
  • Tickets print on Star and Epson kitchen printers when they fire.
  • The kitchen screens keep working when the Wi-Fi drops.
  • The 86 board counts down as the floor orders.
Floor
  • Server sections, with walk-ins leaning toward the lighter section.
  • Split checks evenly or by seat.
  • Cards typed in, or on a Stripe reader. No tip screen at the table.
  • Takeout orders wait on deck and fire when they should.
  • The staff side runs in nine languages, Spanish included.

Hardware we support →

The stack you're running now

A login for everything, a bill for each, and a column nobody prints.

Reservations & online bookingMonthly + per-cover fees
Retyped into → the host's book
Point of saleMonthly per terminal
Retyped into → the kitchen printer
Kitchen displayMonthly per screen
Retyped into → nothing — it's a dead end
Private events & BEOsMonthly, often per seat
Retyped into → the POS, by hand
Staff schedulingMonthly per employee
Retyped into → a photo of a whiteboard
ReconciliationSomebody's Sunday
Retyped into → a spreadsheet, then QuickBooks
WebsiteMonthly, plus someone to update the menu
Retyped into → the menu, every time it changes
Waitlist appMonthly, or a clipboard
Retyped into → the host's head
Online orderingA cut of every order
Retyped into → a tablet by the pass, then the POS
DocketBEOOne price per location
Retyped into → nothing. It's one record.
From the founder

Why we built this

Nineteen years in professional kitchens — the last decade in executive chef and general manager roles, running the pass and, more often than not, the books too. I know what it takes to build something real in this industry: I helped turn a struggling venue into one of the busiest event spaces in the region.

Then I moved on. Not long after, so did the events manager — and they took a lot of what they knew with them. Client history, menu notes, the little details nobody had ever written down. The next team had to rebuild it from scratch, and a few promises to clients got lost along the way.

That's not a people problem. It's a systems problem — and it's exactly the kind software should solve.

We built the tool we needed back then. Then we built the rest of the room.

Read the full story →

What we don't charge for
  • No per-cover fees
  • No cut of what your clients pay you
  • No commission on pickup orders
  • No tip screen shoved at your guests
  • No setup fee, no hardware rental

Card payments go straight to your own Stripe account at Stripe's normal processing rate. Your servers enter the tip the guest wrote on the check.

Pricing

Every feature, every plan.

Your website, reservations, pickup ordering, the floor, checkout, the kitchen and your private events are in all of them, and every plan comes with unlimited team members. What changes is how many locations you run.

Founding pricing — 35 founding spots left · ends October 31. Sign up at these rates and you keep them for as long as you stay, even after they go up. 14 days free, no card to start.

Most popular
House
$39/mo
Founding rate · rises to $129/mo
One restaurant
  • — 1 location · unlimited team
  • — Your website, online booking & waitlist
  • — Online pickup ordering, no commission
  • — Floor plan, host stand & checkout
  • — Kitchen tickets & station routing
  • — Private events: BEOs, client e-signature & payment reminders
  • — Online payments & QuickBooks sync
Small Group
$89/mo
Founding rate · rises to $297/mo
A small group, up to three
  • — Up to 3 locations · unlimited team
  • — Everything in House
  • — One login across every location
  • — Referral rewards on every plan
Multi-Unit
$189/mo
Founding rate · rises to $790/mo
Up to ten locations
  • — Up to 10 locations · unlimited team
  • — Everything in Small Group
  • — Reports and QuickBooks sync per location
Enterprise
Custom
Large or multi-brand groups
  • — Everything in Multi-Unit
  • — Unlimited locations
  • — Custom contract terms
Missing something?
Tell us what would make DocketBEO work better for your venue — feature requests go straight to the team building it.